Delete your account.
You can ask BBCorp to close your account and delete your data at any time. Here is how, and what happens next.
How to ask
- In the BBCorp App: Profile, then Other, then Close my account.
- By email: write to compliance@bbcorpfx.com from the email address on your account, with the subject Close my account. You do not need the app.
Removed straight away
From the app, these go the moment you ask. By email, they go when our team closes your account.
- Agent B chats and memory
- Your settings
- Signed-in phones and browsers
Kept by law, for 10 years
- Identity documents
- Trading and wallet records
Lebanese regulations require BBCorp to keep these for 10 years (General Terms and Conditions, section D). They are used for nothing else, and are deleted or anonymised once that period ends.
What happens next
- Our team closes your trading accounts and your account with BBCorp, and confirms by email.
How BBCorp handles your data is in the Privacy Policy. Questions go to compliance@bbcorpfx.com.